FAQ's
What involvement in the local community do you have?
Active Fitness prides itself on supporting local charities and events. We take our role seriously within the community and aim to support as many local groups and communities. Our annual swimathon for the Galway Hospice is usually a huge event with the emphasis on fitness and giving back! With many fundraisers running throughout the year with a fitness theme, our members are able to partake for worthy causes.
Do you have to pay extra for classes?
We have a fantastic selection of classes on our activity timetable. These are available to all members and are suitable for all levels from beginners to advanced. The majority of classes are inclusive, however there are occasional specific classes where external teachers are required. On these classes, payment will be required at a special rate for members. Member feedback is so important to us to ensure that you are getting the best out of your membership. If there are classes you would like to see featured on the timetable, please contact the fitness team where we are always happy to discuss your suggestions.
Can I upgrade or change my membership?
You can amend your membership any time if your circumstances change. If you need more flexibillity on your off peak membership, we can change this to full access, if you reach 55, we will change you to an active retired, if you return to being a student, we can change you to a student membership. Your membership should suit your needs, please come and talk to the membership office where we are delighted to help.
Do you offer membership freezes?
Of course, we recognise that there are periods in your membership term that you are unable to predict. Therefore, we offer medical and business freezes. This must be supported by a letter from your GP or your employer detailing the period that you are unable to activate your membership. We will process this at the membership office. Please refer to terms and conditions of the membership for further details.
How do I obtain corporate membership?
We offer competitive rates for corporate members. To avail of this, there must a minimum of 5 or more members from the same company. We require identification from your employers to obtain the corporate rate. Check with the membership office to see if you qualify!
